The managers are not people friendly ,they're unapproachable & hide in their offices with closed doors 'n blinds .you don't management a 7 story bldg while sitting behind doors . apts have mold in bathrooms , things need fixing but no one on staff care enough to get the jobs done,unless you're a management favorite can do no wrong tenant you aren't treated with the respect you deserve as a human being ...you're an inconvenience to them.