The office and maintenance staff are excellent and make this a great place to live

New management has taken over and this place has gone downhill. We used to have a community now thugs are renting here. Park in the handicapped areas, throw trash everywhere and things go missing from your patio. The office says they can’t do anything and to call the police but yet we are supposed to have security patrol. The pool failed city inspection, the gym can only be used if you pay extra, rats, roaches and mold. Do yourself a favor and stay away from this place!

The maintenance people as well at the office staff are one of the main reasons we enjoy living here.

I lived here for almost 2 years, and this complex was, by far, the worst complex I have lived in.

1. Crime. Within the time I lived there, I witnessed a police raid on an apartment that was used during a hostage situation, and heard multiple gunshots fired across from my unit. A few months later, the unit under me was raided by SWAT and K9. Briarwood refused to release information to me pertaining to these incidents.

2. Constant attempts to raise my rent. I re-signed my lease after 8 months,... and they increased my rent by over $200. Before moving out, they attempted to raise my rent again, for another $200. They're only interested in finding short-term tenants to make a quick buck off.

4. Terrible maintenance. I had multiple problems with my unit when I moved in, and maintenance did nothing about it. My dishwasher didn't work upon move-in, and I had to wait over 4 months before a new dishwasher was installed.

5. Upon move-in, I informed the leasing office multiple times about loose pieces of tile under my carpet that wasn't removed when the new carpet was laid down. Now that I've moved out, they're trying to bill me over $600 for carpet replacement, and are disregarding the fact that I reported this issue over the last 2 years.

6. Homelessness. The property is located next to a 24-hour self service car wash station, which hosts homeless drug addicts everywhere. Multiple times, I would find used needles scattered around the Briarwood property, as well as harassment by the homeless to myself, and especially my female family/friends.
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From the amenities to the staff I have zero complaints. My requests for service and maintenance are always answered speedily and courteously. The neighborhood is a plus! Stores and restaurants are nearby.I had the pleasure of working with Versic to see if an apartment would be a good fit for me. She guided me through the moving process. Highly recommend!