I spoke with Joann who was wonderfully helpful. She took her time with me on the phone and was very courteous. I've been inquiring about a number of apartments in the area and not often receiving the level of professionalism I experienced with her. Thank you!

My mother called to inquire about an apartment and was treated rudely by the leasing agent. The agent abruptley said "no" and hung up on my elderly mother when she asked if there were apartments available.