Hi,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing excellent service is our top priority, and it’s wonderful to know that our staff has been able to meet your needs... promptly and courteously. If there’s anything else we can do to make your experience even better, don’t hesitate to reach out! We truly appreciate your feedback.

Sincerely, Overture Kierland Team! Read More

Hello,

Thank you for sharing your positive feedback! We’re so glad to hear that you’re enjoying your time at Overture Kierland. We do offer a variety of monthly activities that change each month, and we’re excited to share our upcoming calendar with... you soon. Stay tuned, and feel free to reach out if you have any questions or suggestions in the meantime!

Best regards, Overture Kierland Management Read More

Hi,
Thank you for taking the time to share your feedback! We always appreciate hearing from our residents, and we're so happy to know that you feel at home here at Overture Kierland. Your satisfaction is our priority, and we’re committed to providing... the best experience possible. If you ever have any questions or suggestions, please don’t hesitate to reach out! Read More

We're so happy to hear you're loving your experience here! It's great to know you're enjoying all the community events like breakfast bites, movies, and happy hours. We truly aim to create a vibrant and social atmosphere for everyone, so it's... wonderful that you're able to connect with your neighbors. If there's ever anything more we can do to make your time here even better, just let us know! Read More

Here’s a revised version of your response to make it sound more professional and empathetic:

Thank you for taking the time to share your concerns with us. I’m truly sorry to hear about the challenges you’ve been facing. Our goal is to ensure all our... residents feel comfortable, supported, and safe.

We take maintenance, cleanliness, and safety seriously, and I apologize that we have not met your expectations in these areas. Please know that the dog park and property are cleaned daily, but we will be sure to double-check these areas more thoroughly moving forward. Additionally, we are actively working on a solution for the gates to the dog park, as we’ve noticed an increase in non-resident pets entering the area.

Regarding the threats and bullying, I strongly encourage you to contact law enforcement, as this is a serious matter that needs their attention. Please know we are here to support you in any way we can.

If there’s anything further we can do to assist you, please don’t hesitate to reach out. Read More